Georgetown, SC, USA
N417AE
EUROCOPTER AS-350
After conducting an interfacility patient transfer, the pilot refueled and then requested flight-following services from air traffic control, departing in visual meteorological conditions (VMC) for the return flight to his base. During the return flight, the pilot encountered instrument meteorological conditions (IMC). A review of Sky Connect data for the accident flight revealed that the helicopter was cruising at varying altitudes and never reached a steady state cruise altitude for any significant period of time. The majority of the flight was flown at altitudes below 1,000 feet with the greater part of the last 8-minute segment of the flight being operated below 800 feet. (The lowest altitude recorded during the last cruise segment of flight was 627 feet.) Witnesses who observed the helicopter before the accident described it as flying about 1,000 feet above ground level (agl), with its searchlight turning on and off, in moderate to heavy rain. A subsequent loss of control occurred, and the helicopter impacted terrain about 1.92 nautical miles (nm) southwest of Georgetown County Airport (GGE). Postaccident examination of the main wreckage revealed no evidence of any preimpact failures or malfunctions of the engine, drive train, main rotor, tail rotor, or structure of the helicopter. Additionally, there was no indication of an in-flight fire. During the first legs of his flight, the pilot experienced and observed VMC conditions along his route. However, postaccident witness reports and in-flight statements from the accident pilot indicated that the weather in the area had deteriorated since his southbound flight 2 hours prior. According to Omniflight’s Savannah, Georgia, base manager, who was also a pilot operating in the area on the night of the accident, the weather that night was deteriorating but was forecast to remain well above minimums for his flight from Savannah to Greenville, South Carolina, and then to the Medical University of South Carolina (MUSC) in Charleston. However, while he was refueling at the Greenville airport, the pilot of the accident helicopter contacted him by radio and advised him to double check the weather before returning to MUSC. The accident pilot stated that “bad thunderstorms” were in the GGE area and that he did not know if he would be able to return to his base that night. The Savannah base manager then advised the accident pilot that he could stay at the Charleston base that night. However, the accident pilot decided to return to his base at Conway-Horry County Airport (HYW), Conway, South Carolina. Review of radar data and weather observations provided by the National Oceanic and Atmospheric Administration revealed that, after departing, the helicopter entered an area of convective activity and precipitation. The University Corporation for Atmospheric Research regional radar mosaic chart for 2333 also depicted a large area of echoes north of the frontal boundary, with several defined thunderstorms and rain showers extended over South Carolina and over the accident helicopter’s flight route. Additionally, correlation of the radar data to the location of the accident site revealed that several defined cells surrounded the site at the time of the accident. The terminal aerodrome forecast (TAF) for Myrtle Beach International Airport, Myrtle Beach, South Carolina, which was located 29 nm northeast of the accident site, was issued about 1928 and indicated expected marginal visual flight rules conditions through 0100 on September 26. From 2000 through 2130, variable winds to 15 knots with visibility of 4 miles in thunderstorms, moderate rain, and a broken ceiling of 3,500 feet agl in cumulonimbus clouds were expected. From 2130 to 0100, the wind was expected to be from 040 degrees at 12 knots with a visibility of 6 miles in light rain showers and mist and a broken ceiling at 2,000 feet agl. About 2207, the National Weather Service issued an amended TAF that expected instrument flight rules (IFR) conditions to prevail during the period with a broken ceiling at 700 feet agl and light drizzle and mist after midnight. The pilot had previously flown helicopters in IMC but was not current in instrument ratings at the time of the accident. The accident helicopter was not certificated for flight in IMC but had sufficient instrumentation to operate in the event of an inadvertent encounter with IMC. On the pilot’s last Part 135 airman competency/proficiency check, which occurred on December 12, 2008, he satisfactorily demonstrated inadvertent IMC loss of control recovery. Although the pilot encountered an area of deteriorating weather and IMC, this did not have to occur as the pilot did not have to enter the weather and could have returned to Charleston Air Force Base/International Airport or landed at an alternate location. The pilot, however, chose to enter the area of weather, despite the availability of safer options. Based on the pilot’s statement to the Savannah-based pilot regarding bad thunderstorms in the area, he was aware of the weather and still chose to fly into it. In addition, the pilot’s inability to maintain a steady state cruise altitude during the flight and the declining altitude throughout the flight likely reflected his attempt to stay below the cloud level. These cues should have indicated to the pilot that it was not safe to continue flight into IMC. This decision-making error played an important causal role in this accident. In the absence of evidence indicating a mechanical malfunction, severe turbulence, or some other factor that would explain the accident pilot’s apparent loss of control of the helicopter, spatial disorientation is a likely explanation, as it has contributed to many accidents involving loss of control. In many cases, loss of control follows a pilot’s inappropriate control inputs resulting from confusion about the aircraft’s attitude. Two major situational risk factors for spatial disorientation were present in this accident, including high workload and transitions between VMC and IMC that require shifting visual attention between external visual references and cockpit flight instruments. Attempts to continue visual flight into IMC are even more problematic for helicopter pilots than for pilots of fixed-wing aircraft because helicopters are inherently less stable and require near-continuous control inputs from the pilot. Helicopters, like the accident helicopter, that are not equipped for IFR flight and do not have control stabilization or an autopilot impose high perceptual and motor demands on the pilot. This can make it very challenging for pilots to maintain stable flight by referring to flight instruments alone. When the accident pilot attempted to continue visual flight into IMC, he would have been subjected to a high workload to maintain control of the helicopter. The extent of the weather and the duration of the flight also suggest that the pilot’s encounter with IMC was prolonged. This would have further complicated the pilot’s workload and increased the potential for spatial disorientation resulting from hazardous illusions, thereby increasing the potential for inappropriate control input responses. According to Omniflight’s 135 Operations Manual, the pilot-in-command was responsible for obtaining weather information before beginning a series of flights. During interviews with National Transportation Safety Board (NTSB) investigators, Omniflight pilots indicated that, at the beginning of each shift, they would obtain weather information from a base computer and would advise the Omniflight Operational Control Center (OCC) of weather conditions in the operating area throughout the period of their flight. Before any launch, the OCC must approve the flight. If the OCC knew of adverse weather, it would contact the pilot to evaluate the weather. Based on launch approval and actual weather conditions encountered and reported by the pilot, the weather at takeoff and along the flight route was VMC. About 2242, an MUSC communications center specialist spoke with an Omniflight OCC operations coordinator and indicated that the helicopter would be returning to HYW as soon as the patient transfer was complete. The operations coordinator then advised the MUSC specialist that if the pilot called before takeoff, they would review the weather with him for his return flight. However, the pilot never called the OCC, and the OCC did not contact the pilot. While the OCC was not required to contact the pilot and review the weather, if the OCC had contacted the pilot before takeoff, the OCC could have advised the pilot about the adverse weather, given him the updated TAF information issued about 2207 with IMC, and noted the potential risks involved with the flight. On February 7, 2006, the NTSB issued Safety Recommendation A-06-14, which asked the Federal Aviation Administration (FAA) to “require emergency medical services operators to use formalized dispatch and flight-following procedures that include up-to-date weather information and assistance in flight risk assessment decisions.” On February 18, 2010, based on the FAA’s pending notice of proposed rulemaking concerning helicopter operations and pending timely issuance of a final rule mandating formalized dispatch and flight-following procedures that include up-to-date weather information and assistance in flight risk assessment decisions, the NTSB classified this recommendation “Open—Acceptable Response.” The accident helicopter was not equipped with an autopilot. On September 24, 2009, the NTSB issued Safety Recommendation A-09-96, which asked the FAA to “require helicopters that are used in emergency medical services transportation to be equipped with autopilots and that the pilots be trained to use the autopilot if a second pilot is not available.” On December 23, 2009, the FAA stated that it would conduct a study of the feasibility and safety consequences of requiring a second pilot or operable autopilot. On October 7, 2010, pending the NTSB’s review of the results of this study, Safety Recommendation A-09-96 was classified “Open—Acceptable Response.”
HISTORY OF FLIGHT On September 25, 2009, about 2331 eastern daylight time, a Eurocopter AS350 B2, N417AE, lost control and impacted terrain near Georgetown County Airport (GGE), Georgetown, South Carolina. The certificated commercial pilot, flight nurse, and flight paramedic were fatally injured; the helicopter was substantially damaged. The helicopter was registered to GE Business Financial Services Incorporated and operated by Omniflight Helicopters Incorporated, doing business as Carolina Life Care, under the provisions of 14 Code of Federal Regulations (CFR) Part 91 as a helicopter emergency medical services (HEMS) positioning flight. Night instrument meteorological conditions (IMC) prevailed for the flight, which operated on a company visual flight rules (VFR) flight plan. The flight originated from Charleston Air Force Base/International Airport (CHS), Charleston, South Carolina, about 2302 and was destined for Conway-Horry County Airport (HYW), Conway, South Carolina. According to Omniflight, the helicopter departed from its base at HYW about 2023 and was destined for Georgetown Memorial Hospital to conduct an interfacility patient transfer to the Medical University of South Carolina (MUSC), Charleston, South Carolina, which is located about 90 nautical miles (nm) southwest of HYW. According to a Cessna pilot flying in the area before the time of the accident, a small but intense weather cell had been stationary near GGE since about 1640 and forced him to abort his landing approach and divert to CHS. He returned to GGE sometime after 2000 for another landing attempt, during which he heard the accident pilot on the UNICOM frequency state his current position over the GGE airport. The accident pilot then provided the Cessna pilot with a pilot report on the weather conditions in the area. He advised that the ceilings were at 1,500 feet above mean sea level (msl). The Cessna pilot then noticed the helicopter's spotlight near a paper plant and the helicopter passing below him as he descended through 2,800 feet msl. Moments later, while on approach to GGE, the Cessna pilot descended through approximately 900 feet msl and experienced a windshear event during which his descent rate exceeded 1,200 feet per minute for a few seconds. After passing GGE, the helicopter landed at Georgetown Memorial Hospital about 2041, picked up the patient, and departed for MUSC about 2107. About 2135, the helicopter landed at MUSC and dropped off the patient. The helicopter departed MUSC about 2225 for CHS and landed there about 2232. After refueling, about 2302, the pilot advised MUSC flight control that he was about to depart CHS for HYW and that he had 2 hours and 45 minutes of fuel on board. He indicated that he would be flying at 1,500 feet msl and estimated his arrival at HYW about 2347. According to the Federal Aviation Administration (FAA), about 2305, the helicopter departed CHS and flew eastbound for the VFR flight. The pilot requested and received flight-following services to Mount Pleasant Regional Airport-Faison Field (LRO), Mount Pleasant, South Carolina. About 2309, the pilot reported LRO in sight, and air traffic control (ATC) flight following services were terminated. The accident helicopter then turned to the northeast and flew past LRO towards HYW. About 2316, the pilot advised MUSC’s flight control communications specialist that the flight was at 1,000 feet msl, indicated 110 knots, and estimated that the flight should arrive at HYW in 29 minutes. No further communications from the pilot were received. About 15 minutes later, when the accident helicopter did not provide a periodic in flight update, the MUSC communications specialist initiated efforts to contact the helicopter. With no radio response, the MUSC specialist activated the emergency action plan (EAP). The specialist contacted the Omniflight Operational Control Center (OCC) and requested the crew’s cellular telephone numbers. The Omniflight OCC coordinator on duty began a parallel telephone search about 2343 using the company satellite telephone with no response. About 0012 the next day, the last known position of the helicopter was plotted, and about 0015, the MUSC communications specialist called the Charleston County Sheriff's Office. The United States Coast Guard was notified about 0016, and ATC and the Air Force Rescue Coordination Center were notified about 0017. When MUSC contacted the FAA Southern Region Operations Center, Atlanta, Georgia, to request the issuance of an alert notice, CHS tower reviewed the radar data and observed that the helicopter had continued past LRO. The radar data also showed that a line of weather existed 20 to 30 miles north of LRO, which ran east to west across the accident helicopter's flightpath. About 0122, after determining the last recorded radar position, CHS tower forwarded the radar data to the Georgetown County Sheriff’s Office and the Jacksonville Air Route Traffic Control Center. The helicopter was subsequently located about 0206 by Georgetown County sheriff's deputies about 2 miles southwest of GGE. PERSONNEL INFORMATION The pilot, age 45, held a commercial pilot certificate with ratings for airplane single-engine and multiengine land, rotorcraft helicopter, instrument airplane, and instrument helicopter. The pilot was Omniflight’s HYW base manager. According to company records, before working for Omniflight in 2005, the pilot had accrued a total of 3,736 flight hours as a naval aviator in the United States Marine Corps. The pilot had experience flying helicopters in IMC and had been instrument current at one time. Omniflight's operations with the AS350 B2, however, were conducted under VFR; therefore, he was not required to be current in instrument ratings. He was only required to be current and qualified to act as pilot-in-command (PIC) under VFR day and night flight operations in accordance with 14 CFR 135.293(a) and (b) and 135.299. On December 12, 2008, during the pilot’s last Part 135 airman competency/proficiency check, he satisfactorily demonstrated inadvertent IMC recovery. His latest FAA second-class medical certificate was issued on July 21, 2009, with no restrictions or limitations. He reported a total of 4,600 flight hours on that date. From September 22 through September 24, the pilot worked the day shift from 0800 to 2000. On the day of the accident (September 25), he switched to the night shift (scheduled from 2000 to 0800 the next morning). The pilot’s wife indicated that, in the days before going on duty, the pilot was eating and sleeping without any problems. AIRCRAFT INFORMATION The accident helicopter was a Eurocopter AS350 B2 model that was manufactured in 2000. It was equipped with a three-blade main rotor system and a two-blade tail rotor system and was powered by a 732 shaft horsepower Turbomeca Arriel 1D1 turboshaft engine. The accident helicopter, which was configured for HEMS operations and equipped with a Sky Connect flight tracking system, was equipped to carry up to four occupants (one pilot, one patient, and two attendants), in addition to medical equipment. The helicopter was not approved by the FAA for operations in IMC but was equipped with sufficient instrumentation (airspeed indicator, attitude indicator, altimeter, turn and back, directional gyro, and vertical speed indicator) to operate in IMC if the helicopter inadvertently entered such conditions. It was not equipped with on-board weather radar, a night vision imaging system, an autopilot, or a helicopter terrain awareness and warning system. A review of maintenance records revealed that the most recent 500-hour inspection was completed on September 17, 2009, at which time the helicopter had accrued 2,967.3 total hours of operation. METEOROLOGICAL INFORMATION According to Omniflight's 135 Operations Manual, the PIC was responsible for obtaining weather information before beginning a series of flights. During interviews with National Transportation Safety Board investigators, Omniflight pilots indicated that, at the beginning of each shift, they would obtain weather information from a base computer and would advise the OCC of weather conditions in the operating area throughout the period of their flight. Pilots would also call the OCC before initiating a series of flights, and if the OCC knew of adverse weather, it would contact the pilot to evaluate the weather. Weather data that the accident pilot obtained before the accident flight was not recovered. Based on launch approval given by the OCC and actual weather conditions encountered and reported by the pilot, the weather at takeoff and along the flight route was visual meteorological conditions (VMC). About 2242, an MUSC communications center specialist spoke with an Omniflight OCC operations coordinator and indicated that the helicopter would be returning to HYW as soon as the patient transfer was complete. The operations coordinator then advised the MUSC specialist that if the pilot called before takeoff, they would review the weather with him for his return flight. However, the pilot never called the OCC, and the OCC did not contact the pilot. According to Omniflight’s Savannah, Georgia, base manager, who was also a pilot operating in South Carolina on the night of the accident, the weather that night was deteriorating but was forecast to remain well above minimums for his flight from Savannah to Greenville, South Carolina, and then to MUSC. After he dropped off the medical crew at the hospital in Greenville, he flew to the Greenville airport to refuel. The base manager indicated that, while he was refueling, the pilot of the accident helicopter contacted him by radio and advised him to double check the weather before returning to MUSC. The accident pilot stated that "bad thunderstorms" were in the GGE area and that he did not know if he would be able to return to his base at HYW that night. The Savannah base manager stated that he then advised the accident pilot that he could stay at the CHS base that night. The Savannah-based pilot indicated that when he checked the weather for his return flight to MUSC, “it looked like it would likely be ok.” He then flew back to the hospital in Greenville and contacted the OCC for a weather update while waiting for the crew and patient. However, a few minutes after departure from the hospital, the weather was worse than forecasted and was deteriorating. He then decided that the risk was unacceptable and flew back to the hospital in Greenville. When the Savannah-based pilot contacted the dispatch center and indicated that he would be returning to the hospital in Greenville, the pilot of the accident helicopter asked him over the radio what kind of weather he encountered, and the Savannah-based pilot responded that the ceiling and visibility were dropping fast in the Greenville area, which is about 230 miles west of the accident helicopter’s operating area. Weather Observations Review of weather observations taken at CHS before the helicopter departed for the return trip indicated that lightning was observed to the distant northeast and that a thunderstorm was observed in the same area. A weather observation taken at CHS about 9 minutes before the accident helicopter’s departure indicated VMC conditions with recorded wind as 020 degrees at 11 knots, visibility 10 miles, scattered clouds at 2,000 feet, broken clouds at 6,000 feet, broken clouds at 8,000 feet, temperature 26 degrees C, dew point 23 degrees C, and an altimeter setting of 30.09 inches of mercury. About 20 minutes after the accident helicopter departed to the east, light rain moved onto the field from the north. Weather reports for the area surrounding the accident site were not available, as the automated weather observation station at GGE had been out of service for about 6 weeks. However, witnesses who observed the helicopter just before the accident described it as flying approximately 1,000 feet above ground level (agl) with its searchlight turning on and off, paralleling U.S. Route 17 northbound in the direction of GGE, in moderate to heavy rain. Terminal Aerodrome Forecasts The terminal aerodrome forecast (TAF) for Myrtle Beach International Airport (MYR), Myrtle Beach, South Carolina, which was located 29 nm northeast of the accident site, was issued about 1928 and indicated expected marginal VFR (MVFR) conditions through 0100 on September 26. From 2000 through 2130, variable winds to 15 knots with visibility of 4 miles in thunderstorms, moderate rain, and a broken ceiling of 3,500 feet agl in cumulonimbus clouds were expected. From 2130 to 0100, the wind was expected to be from 040 degrees at 12 knots with a visibility of 6 miles in light rain showers and mist and a broken ceiling at 2,000 feet agl. After 0100, instrument flight rules (IFR) conditions were expected to prevail due to drizzle, mist, and low ceilings. About 2207, the National Weather Service issued an amended TAF that expected IFR conditions to prevail during the period with a broken ceiling at 700 feet agl and light drizzle and mist after midnight. Station Models and Weather Depiction Charts Station models depicted a frontal boundary over Charleston about 2300, with surface wind flow from the north at approximately 10 knots in the vicinity of the accident site. The station model from MYR also indicated overcast clouds with a 2-degree temperature/dewpoint spread that indicated that precipitation, clouds, and/or fog was present. Weather depiction charts about 2100 and 2400 also depicted MVFR to IFR conditions north of the frontal boundary, which ran perpendicular to the accident helicopter's flightpath. The charts indicated that VFR conditions were depicted about 2100 for the route between CHS and MYR. About 2400, the chart depicted MVFR to IFR conditions over the route, with IFR conditions over MYR and over a large portion of central and northern South Carolina, which indicated deteriorating weather conditions. Radar Data Review of radar data and weather observations provided by the National Oceanic and Atmospheric Administration revealed that, after passing LRO, the helicopter entered an area of convective activity and precipitation. The University Corporation for Atmospheric Research regional radar mosaic chart for 2333 also depicted a large area of echoes north of the frontal boundary, with several defined thunderstorms and rain showers extended over South Carolina and over the flight route. Additionally, correlation of the radar data to the location of the accident site revealed that several defined cells surrounded the site at the time of the accident. Astronomical Data According to the United States Naval Observatory, at the time of the accident, the moon was at an elevation of 3.6 degrees above the horizon at an azimuth of 235 degrees, with 50 percent of the moon's visible disc illuminated. Review of satellite imagery revealed, however, that the moon would not have been visible during the accident flight. FLIGHT RECORDERS The helicopter was not equipped with a flight data recorder; however, its Sky Connect tracking system transmitted position, speed, and altitude information. A review of Sky Connect data for the accident flight revealed that the helicopter was cruising at varying altitudes and never reached a steady state cruise altitude for any significant period of time. A peak global positioning system altitude of 1,558 feet was recorded for approximately 1 minute, and the majority of the flight was flown at altitudes below 1,000 feet with the greater part of the last 8-minute segment of the flight being operated below 800 feet. The lowest altitude recorded during the last cruise segment of flight was 627 feet. WRECKAGE AND IMPACT INFORMATION Radar and Sky Connect tracking data for the flight indicated the last target was located about 1.92 nm southwest of GGE, which coincided with the approximate location of the wreckage. Examination of the accident site and wreckage revealed that the helicopter struck a tree before impacting terrain and coming to rest inverted in sawdust and loose soil on a magnetic heading of 156 degrees. The debris path was approximately 22 feet long and 3
The pilot’s decision to continue the visual flight rules flight into an area of instrument meteorological conditions, which resulted in the pilot’s spatial disorientation and a loss of control of the helicopter. Contributing to the accident was the inadequate oversight of the flight by Omniflight’s Operational Control Center.
Source: NTSB Aviation Accident Database
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